1. Is the extensions made of 100% human hair?
YES. Our extensions are made of 100% human hair and you can treat it as your own hair.
2. Can my hair extensions be straightened,curled, dyed?
Yes. As it is 100% human hair, it can be straightened, curled and coloured. As a general rule it is easier to darken the hair than to lighten the hair. But blonde hair has been bleached more so more caution must be taken. Always use a good quality hair dye and test a small sample first. If you purchase the 9 pieces hair extension or hair wave, you can get a piece of sample to take a test. It is best to always use a heat protection product before applying heat to the extensions. Just like our own hair, the less heat you use the better.
3. How long does hair extensions usually last?
Hair extensions&hair wave can last a year or longer depending on how often you wear them, shampoo them, colour them etc. If you look after your hair it is not uncommon for quality extensions to last up to twelve months. If not treated with respect they will need to be replaced every three to six months. The more you look after them the longer they will last.
4. How can I track my order?
Here is how you track your order:
Log into MY ACCOUNT to view the status of your order Track your shipment by using the tracing number provided to you once your intem(s) have been shipped.You cannot track your order before it has been shipped. If you don't know what your tacking number is or if you're aving difficulty tracking your package,feel free to contact our customer service department for assistance.
5. How long will it take to receive my order?
Normally the package can be delivered with 3-5days,the length of time in which you receive your order will depend on many factors such as the shipping method as well as the location of the shipping address.
Once your order has shipped,you will receive a tracking number by email,eabling you to track your order.
6. When will I receive my refund?
The refund caused by order cancellation,refund agreement or Mediation will be process instantly from BEAUTYFOREVER account.However,it may take 7-10 business days for it to display on your credit card statement.
7.What If I Forget My Password?
If you forgot your password,you can click forgot your password on the login page. We can quickly email you a link to reset your password.
Click here to go to the log-in page and then click "Reset Password".