Return & Exchange
◆Online purchases (gits excluded) made through are valid for exchange and return within 30 days from the date you’ve received all your item(s).
◆ ltems must be unused, undamaged, come with all original tags and their original packaging. If not, the customer is responsible for all incurred fees and no refund will be issued.
How Do I Return An Item?
Step 1. Log In Your Account And Click "My Orders"
Step 2. Click “Return / Exchange” under the order
Step 3. Choose the request type.

1. Exchange process is the same as the return process, please send the return first and then go back to submit the exchange request.

2. Our customer service will contact you within 1 working day after receiving the exchange or refund request and help you to solve the issue.

3. If you are still confused about the return/exchange/refund steps, please contact customer service to deal with your returns directly. We will reach out to you as soon as possible.

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